You may ask yourself – how do these people at MY PackHub LTD work? What is their process? How can I get in touch with them, ask them some relevant questions regarding Bag in Box bags, Standing Pouch bags, or samples?
….and we must admit – you rightfully ask yourself these very relevant questions, and we are going to explain our process and way of working with our current customers, so you can become more familiar.
We are a small team, but doing great things for our customers, and achieving big results for them.
First of all, for us is crucial to get to know our customers and their real needs better, and that is why our first step and our first touch with our partners is direct – phone, email, zoom – you name it. We want to meet each other, see each other, talk to each other, and understand if we are a good fit for each other. Is there any way that we can help each other?
If the answer is YES, then we continue to step no. 2:
Define the needs of the customer!
What is your business? What are your plans for the current year or next 2-3 years? What solutions do you need? When you need them? What are your expectations from us as a company and from the product we sell?
When we can answer all these questions we move to the third stage:
Commercial terms!
We create an offer based on your needs from Step 2 and present it to you and your team/company. If you decide that our product is an excellent fit for your company, and we like each other as people and companies, we move to the Forth step:
Samples testing and Industrial trials!
You and your colleagues from Production, R&D, Purchasing, Quality Control and any other departments within your company MUST be 100% sure that our product is doing the job it is supposed to be doing, and it is what you expected it to be. This can only be achieved by testing the products in a smaller or larger real-life sample testing procedure.
If the tests go well we move together to the final stage:
First Official Order.
Order is placed based on approved samples and signed Technical Data Sheet, and we move to the production and delivery process.
Oops! I forgot!
We have one more stage: have a lunch and a glass (or more) of wine after the first delivery, so we can celebrate our successful start of our long-term partnership and cooperation.
Always remember:
…because, in the end, it always pays off to be high-quality packaging…!
April 2022 / Boyan Yovev / CEO and Sales Director at MY PackHub LTD
